• Herbal Gamer@sh.itjust.works
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    1 day ago

    I lost access to my googe account and with it my Steam account with 400+ games on it.

    Tried to get it back through support but they won’t allow it because I can’t tell them the credit card details that were apparently used to buy a game once.

    I have never owned a credit card so I have no idea what they’re on about and they kindly told me to get fucked.

    • 7101334@lemmy.world
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      1 day ago

      Maybe a friend bought you a game with their card at some point?

      Or you used your parents’ card if you were younger?

      For 400+ games I imagine you already thought of those possibilities though

    • chiliedogg@lemmy.world
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      1 day ago

      I lost access to my PSN account because they want me to do third-party verification with an authorization app that I apparently had linked to it like a decade ago, but don’t know what it was.

      Their alternative verification is to verify purchase histories on my PSN account, which is hard to do when the whole problem is I can’t access my PSN account.